For the purposes of the Data Protection Act 1998, Staffordshire Refrigeration & Air Conditioning Ltd ('we' or 'us') is the 'data controller' (i.e. the company who is responsible for, and controls the processing of, your personal data).
Personal data we may collect about you
We will obtain personal data about you such as your name and e-mail address, whenever you use the online form to contact us.
How we may use your personal data
We will use your personal data for the following purposes:
- to help us identify you and any accounts you hold with us.
- statistical analysis.
- marketing - see Marketing and opting out below.
- fraud prevention and detection.
- to optimise and / or enhance the browsing experience of a visitor to our website.
- to notify you any changes to this website or our services which may affect you.
- security vetting.
- improving our services.
- to deal with enquiries or complaints made by you in relation to our website or business.
Marketing and opting out
Unless you have asked us not to do so, we may contact you by e-mail for the purposes of informing you about promotions, or content that may be of interest to you
If you prefer not to receive any further marketing communications from us, you can opt out at any time by informing us of your wish to opt out by email or by the telephone.
Disclosure of your personal data
We may disclose your personal data to:
- our agents and service providers e.g providers of web hosting or maintenance services.
- law enforcement agencies in connection with any investigation to help prevent unlawful activity.
Keeping your data secure
We will use technical and organisational measures to safeguard your personal data, for example we store your personal data on secure servers.
Whilst we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data which are transferred from you or to you via the internet.
A cookie is a small file that can be placed on your computer’s hard disk. Cookies can be used for purposes such as to recognise whenever you visit this website; to speed up access to the website; to store personal preferences; or to better target marketing and advertising campaigns.
You can change your web browser settings so that cookies are not accepted. However, if you do this you may loose some of the functionality of websites that you visit. For further information about cookies please go to www.aboutcookies.org.
Persistent cookies which remain on your computer for a specific period of time are not currently used by our website.
Our contact details
We welcome your feedback and questions. If you wish to contact us, please send an email using the online contact us form, speak to us via the telephone, using the number at the top right of this website, or send a letter to us at Huntley House Farm, Huntley Lane, Cheadle, Stoke on Trent ST10 1UA